Help Center

DealTrust is trust + execution infrastructure for creator–brand deals: verified outcomes, escrow, and on-platform workflow. Here are quick answers to common questions.

How do brands start a deal?

Browse creators on the Explore page, open their profile, and click Start Deal. You’ll choose a package, share a brief, and confirm your budget before sending an invitation.

How do creators get paid safely?

When a brand accepts your offer, funds are locked in escrow inside DealTrust before you begin work. After you deliver and the brand approves, escrow is released as a payout to you.

Where is my escrow payment?

Each deal shows its escrow status in the timeline: Pending, Locked, Released, or Refunded. You can always see the exact amount on the Deal Details page inside your dashboard.

What happens if there is a dispute?

If either side flags a dispute, the deal is paused while our team reviews the conversation and deliverables. Escrow funds remain locked until a resolution is reached, which may include a refund, partial payout, or full payout according to our policies.